Refund Policy

RIGHT OF WITHDRAWAL The right of withdrawal is provided for in articles 52 et seq. of Legislative Decree 206/2005 (Consumer Code) and consists of the possibility for the Consumer to return the product purchased within 30 days of delivery and to obtain, by providing a valid reason concerning an error on our part, reimbursement of the expense incurred within 60 days from the day on which the Seller is informed of the Consumer's decision to withdraw from the contract.

The only expenses you will be required to pay and on which you will not be reimbursed are those for shipping the product. The right of withdrawal is totally forfeited if there has been no error on our part and the returned product is not intact, that is, there is:

1. lack of original packaging; 2. absence of integral elements of the product (accessories, cables, instruction manuals etc.); 3. damage to the product due to causes other than transportation.

PROCEDURE In the event that, after purchase, you wish to withdraw from the purchase due to an error on our part, you must follow the following procedure: within 60 days of receipt of the product you must contact us at info@Solifine.com and specify the error that Solifine™ made during shipment and the product or products for which you intend to exercise the right of withdrawal.

If indeed we have made a mistake in the shipment of the package, perhaps not reflecting the color and size ordered, a Solifine™ operator will proceed to re-credit you without undue delay within a maximum of 60 days after your notice of withdrawal, after verifying the integrity of the goods and retaining only the amount of the round-trip shipping costs.